Frequently asked questions
Most frequent questions and answers regarding our store and purchasing
You can sign up for an account when you place your first order. During the checkout process, you will be required to create an account so that you can check the status of your order and so that we have the proper details and information to fulfill your order.
After you have completed checkout and placed your order, please visit our artwork upload page here. Please note: you must be logged in to your account to access the upload form, otherwise you will get a ‘Page not found’ warning. If you have any problems with the upload form you can email your artwork to use at: firstname.lastname@example.org and please include your name and order number.
Every item that you can order from our store will have a different size. In the description of each product, there will be an ‘Artwork’ section. This section will include details about how big the artwork should be for the particular product and also what resolution and format the artwork should be.
You can check the status of your orders by going to the ‘My Account’ section. From there, click on the ‘Orders’ section on the left hand side. This will display any orders that you have placed with us and their current status.
Delivery is completely free on all of our products. The price that you see when you select your product is the price that you will pay, there are absolutely no hidden delivery charges. We supply cheap web design in Derry – Londonderry and we like to keep our products as cheap as posssible for our clients.
The cost of design is included in the price of the products. We do not charge any extra for design on top of our prices. If you would like us to design your products, just select ‘I need design’ from the ‘Design’ option on the product page. You can also use your own artwork if you wish, to do this just select the ‘I have artwork’ option.